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Front Office Staff Attend Refresher Course

University frontline staff attended a half day refresher course this month, coordinated by the Human Resources department. The workshop covered topics such as Customer Service, Effective Communication, Grooming and Etiquette, Teambuilding, among others.

Speaking at the event, University Registrar, Mrs Mary Samupindi said the training had come in at an opportune moment, at the start of the year to reinvigorate and remind staff of the important role they play in their various work stations.

"The workshop is being held to remind us and to prod us on some of the things we may have forgotten. I would like to thank the department for organising this course, which comes hard on the heels of the exhortation by His Excellency, the President of the Republic of Zimbabwe, Cde E.D. Mnangagwa. It's no longer business as usual, and we must earn our month, our week our year. So holding this important workshop at this opportune time helps us to fine tune our professional skills and serve our customers to the best of our ability," she said. 

Front Office staff from the Registry department, Security and Canteen Services attended the workshop. Acting Deputy Registrar for Human Resources and Administration, Mrs Nzwisisayi Dewah, Director of ICTs, Mrs Miriam Chahuruva, Public Relations and Marketing Manager, Mrs Sharai Muonwa were also in attendance.

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